I cannot say enough about how much this book has influenced how I understand all organizations (including agencies) and my development as a writer. Most importantly, Gary’s book showed many of us the prospects for and limits of formal models for understanding organizations.
Many in public administration read it for its treatment of principal-agency, Holmstrom’s theorem, team production, and other coordination and monitoring problems. Few of us remember the role Gary highlighted for leadership and culture – topics more often studied in the sociological tradition.
Today I want to thank Gary for his book because it made it possible for me to become me.