Employee satisfaction and commitment declined to their lowest levels since the 2003 debut of the “Best Places to Work in the Federal Government” report in the edition released Tuesday by the nonprofit Partnership for Public Service and Deloitte Consulting LLP.
The new overall score of 56.9 out of 100, based on employee responses to three key questions in this spring’s Federal Employee Viewpoint Survey, marks the fourth-straight year of decline, a fall of 8.1 points from a high of 65 in 2010, the report said. Private sector satisfaction scores, by contrast, rose 1.3 points to 72, according to a technical analysis included in the two-part report.
The five agencies with the most satisfied employees in 2014 are NASA, the Commerce and State departments, followed by the 17-agency Intelligence Community and the Justice Department.
Least satisfied are workers at the Homeland Security, Veterans Affairs and Army departments, followed by the Environmental Protection Agency and the Air Force Department.