Says a new survey:
Federal managers embrace digital technology and want their agencies to invest more in it, but they’re concerned that government is too slow to adopt state-of-the art systems and is lagging behind the private sector, a survey out today shows.
The survey of senior civil servants across government by the National Academy of Public Administration and ICF International, a Virginia technology consulting firm, comes three years after several high-profile directives from the Obama administration to further federal efforts to use digital technology to serve the public. While a majority of managers said devices such as smartphones and tablets, mobile apps, online services, video-conferencing and other systems have improved their productivity and helped them serve more Americans, a slim majority said they doubt that their agency is keeping pace with the private sector.
The federal government buys a lot of IT (about $82 billion per year).
Source: Washington Post.